The Department of Homeland Security’s Travel Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs–like airports and train stations–or crossing U.S. borders, including

    * denied or delayed airline boarding

    * denied or delayed entry into and exit from the U.S. at a port of entry or border checkpoint

    * continuously referred to additional (secondary) screening

Who is DHS TRIP for?

People who have been repeatedly identified for additional screening can file an inquiry to have erroneous information corrected in DHS systems.

How does DHS TRIP work?

DHS TRIP is the central processing point for redress inquiries. Requests received online are routed for redress to the appropriate DHS components. Components will review the request and reach a determination about a traveler’s status.

How is the information used?

The Department of Homeland Security safeguards the privacy of any personal information that you provide in your inquiry to DHS TRIP. The information that you provide will be used to process your request for redress.